30 Day Money Back Guarantee
Cran Barry wants you to be completely satisfied with your purchase. If, for any reason, you are not satisfied and wish to return your items, you may do so within 30 days of receipt. We will gladly refund the purchase price of the product. Sorry, shipping and handling charges are not refunded.
All returned items must be in unused condition and in original boxes (if applicable) to ensure full credit.
To return your item please contact Customer Service at 1-800-992-2021 for a return authorization number.
Exchanges
Please contact Customer Service at 1-800-992-2021 to receive a return authorization and to discuss alternate product options.
Product Warranties
We stand behind all products. In the event that you feel your item is defective, please see our guidelines below for the warranty timeframe on our products. A PROOF OF PURCHASE IS REQUIRED FOR ALL WARRANTIES AND RETURNS.
Field Hockey Sticks & Goalie Equipment (including helmets) are covered under warranty for one year from date of purchase. The warranty covers defects in the materials, and/or manufacturing and design of the product only. Our warranty does not cover normal wear and tear of the product as a result of ordinary use or misuse, such as: nicks, chips, scratches, vibrations, straps, unraveling grips and any other cosmetic damage that does not affect the play of the product.
If you feel that your product is defective, you can send it back to us for inspection. If we determine that it is covered under the warranty, we will replace it for you. If we are unable to provide you with the same color and model, we will provide one of equal or greater value. If we determine that the damage was undoubtedly the result of misuse we will not warranty the product and will return it to you. Please allow one week for inspection.
Accessories (includes bags, shin guards, shoes, eye masks/goggles, & gloves) – Thirty days from date of purchase. Goggles carry a 2 year warranty.
All warranty returns should be shipped to:
Cran Barry Inc
Warranty Returns
330C Lynnway
Lynn, MA 01901
Proposed Cranbarry Shipping Policy
All shipments are sent via UPS ground service unless you specify an alternate ship method. Please allow 7-10 business days for delivery. Most orders are shipped from our Massachusetts facility. We do not operate on Saturday and Sunday or major holidays. You may also request 3-day, 2-day or 1-day shipments.
We are unable to ship to P.O. Boxes. Please provide a complete street address.
Customers outside the United States are subject to additional shipping fees which include brokerage charges and any applicable duties and taxes for the destination. We’re unable to ship Grays or OBO products to Canada. To purchase their products please visit their respective websites for local distributors.
All shipments to APO and FPO addresses are sent via Priority Mail and take 5-12 business days.
To reduce your shipping costs we will try to ship your order complete, where possible, unless we are otherwise instructed.
How should my OBO equipment fit?
Click here to view our OBO sizing chart.
How do you know what size stick is best for you?
There are many theories regarding the best stick length for a player, but generally stick length is a function of height.
| Up to 4': | 29" |
| 4'2" to 4'5": | 31" |
| 4'5" to 4'8": | 32" |
| 4'8" to 4'10": | 33" |
| 4'10 to 5'1": | 34" |
| 5'1" to 5'4": | 35" |
| 5'5" to 5'9": | 36" |
| Over 5'9": | 37" to 38" |
How much should a stick weigh?
Most players use a medium weight stick (M). Light sticks (L) are sometimes used by offensive players for quicker stickwork. Heavy sticks (H or T) are sometimes preferred by defensive players to increase the power of drives and the weight of the stick for tackling.
Light (L): 18.0 - 19.5 oz. | Medium (M): 19.5 - 20.5 oz. | Heavy (H or T): 20.5 + oz.
Can High School Players wear a clear mouthguard?
No, the NFHS requires players to wear colored mouthguards.
What is the maximum bow permitted?
Effective January 1, 2007, the player's stick shall weigh no more than 23 ounces and cannot exceed a bow of 25mm.
Do they make left handed sticks?
No, there are only right handed field hockey sticks.
Is it better to have a longer stick for your size?
You should use a stick you are most comfortable with and that is suitable for your height.
Would you recommend a composite stick for a beginner player?
We would recommend a composite stick to those more experienced players. Composite sticks have a bigger rebound and beginners may find this hard to control.
Does the United States have National Field Hockey Teams?
Yes, the US has a Men's and Women's National Team. Please visit www.usfieldhockey.com for more information.
Should my composite stick chip?
Yes, the paint on composite sticks will chip. Unfortunately, due to the nature of the game of field hockey some chipping will occur with the graphics of your stick. Chipping of the graphics does not affect the playability of your stick. You can use dura guard (item #132) to wrap the shaft of your stick to prevent this from happening.
What is a good defender stick?
Well, there isn’t really such a thing. It is important to know your strengths and weaknesses before choosing a stick. Some defenders prefer sticks that have a carbon reinforcement or are composite (for greater power when hitting the ball) but you need to find the stick that is right for you as a player and will make the most out of your strengths while improving your weaknesses.
What are the advantages/disadvantages to using a composite stick?
Composite sticks offer several advantages over wood but also have several drawbacks associated with them as well. In general, composite sticks are thought to have greater striking power when hitting the ball. They also have a maxi toe construction which allows for greater lift when executing long flicks. However, most composite sticks do not have as nice of a touch as a wooden stick offers. Generally, wood has better ball control properties. Again, it is important to determine what your personal strengths and weaknesses are when choosing the stick that is right for you.
Are composite sticks legal?
Yes, according to FIH and US high school rules a stick shall not be made of metal. The composite sticks do not contain any metal and have been certified as legal for play in the United States.
